Privacy

The International Song Festival Zeist Foundation (ILFZ) is aware that you provide it with personal data. The foundation realises that you place your trust in it and sees it as its responsibility to handle your data with care. This privacy statement tells you what data we store about you, why and for how long.

What data do we process?

When you order tickets for one of our activities, we record (to the extent this data is required by the ticketing system):
- your first and last name
- how you wish to be addressed (Mr/Ms)
- your address details
- your phone number
- your email address
- for which activities you ordered tickets
- at which rate you ordered the tickets (normal/friendly/<30 yrs)

For the purpose of newsletters, we store only:
- your first and last name
- how you wish to be addressed (Mr/Ms)
- your email address
- and when you have completed this your place of residence.

If you are a friend or patron, we additionally register:

- Whether you became a friend alone or with a partner or as a patron;
- Whether you have authorised us to collect your annual donation;
- the bank account number for which you have issued an authorisation;
- the gift agreement for the recipient when you make use of it;
- The amount of your annual donation.

For what purpose do we record this data?

The personal data mentioned above are processed to:
- handle your order and send you admission tickets by e-mail;
- to send you our newsletter and/or other information material;
- be able to contact you if necessary to perform our services;
- To be able to inform you of changes to our services and products;
- maintain an up-to-date friends and patrons database;
- to be able to collect your annual friends' contribution and patronage fee.

How long do we keep your data?

We do not retain your personal data for longer than is necessary to fulfil the purposes for which it was collected. When you no longer place orders for a period of up to five consecutive years, we will delete the data collected for the purpose of ticket sales from our files.

If you have not paid any more friends' contributions for a period of up to five consecutive years, we delete the data collected for the purpose of our friends' administration from our files. We keep donation agreements for the 7 years prescribed by the tax authorities.

For the newsletters, you can unsubscribe at any time by using the link in the footer. However, your data will then be retained. If you wish to be permanently removed from the mailing list, please send an e-mail to info@ilfz.nl with your request.

Do we share your data with third parties?

We only provide your data to third parties if there is a legal obligation to do so. We conclude a processing agreement with organisations that process your data on our behalf to ensure the same level of security and confidentiality of your data. The International Song Festival Zeist remains responsible for this processing. We do not transfer your data outside the EU.

Security

We take appropriate measures to counter abuse, loss, unauthorised access, and other unwanted actions with personal data.

Rights of data subjects

You have the right to access, correct or delete your personal data. You also have the right to withdraw your consent to data processing or object to the processing of your personal data by International Song Festival Zeist.

Address an objection or request preferably via e-mail to our secretary. Contact details can be found at the bottom of this page. We will respond to your request as soon as possible, but at the latest within four weeks. To make sure that the request comes from you, we ask you to send a copy of a valid identity document. In this copy, only your name and initials need to remain legible. All other personal information (BSN, passport photo, passport number, etc.) may be rendered illegible to protect your privacy.

You can lodge a complaint about our protection of your personal data with the courts. You thereby invoke the legal protection offered to you by the Personal Data Protection Act. You can also report your complaint to the Personal Data Authority via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

Cookies, or similar techniques

The International Song Festival Zeist website only uses technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. You can opt out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser's settings.

Questions?

You can reach us by contacting our secretary:
Mr Wim Bekkers
Cor Ruyslaan 12
3584 GD Utrecht
info@ilfz.nl

For friends and patrons:
Ton Tekstra
Van Lijndenlaan 14
1412EK Naarden
vrienden@ilfz.nl